Recently, an ABC News investigator revealed that an M&T Bank in Maryland put its customers’ confidential information in jeopardy by dumping documents into a dumpster that were not shredded.
The M&T Bank in Baltimore County disposed of documents that contained their customers’ account numbers, balances, and statements, and even copies of their customers’ drivers licenses in the dumpster behind the bank. Also found not shredded were canceled checks that were written just a few days prior.
Many customers were angry at the fact that their confidential information was not protected by the bank, leaving them open to be victims of identity theft.
M&T Bank has conducted an internal investigation and believes that it was an isolated incident caused by human error. M&T states that the customers that were effected have been notified and issued new account numbers. The bank is also giving these customers free credit monitoring.
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