Where to Complain About Credit Card Issues - Post #2

In Post #1, I talked about steps to take in trying to resolve problems with your credit card company.   One step is complaining to the federal agency that oversees your credit card issuer.  In this post, I’m giving you the contact information for the Office of Thrift Supervision (OTS).  OTS oversees federal savings and loan […]

Credit Report Inquiries

Clients often ask me about the “inquiry” section on their credit reports.  A significant number of consumers don’t know what the inquiry section is or about the different type of inquiries.
 The inquiry section is a listing of all the companies and/or individuals who have asked to see your credit history.  There are two types of […]

Where to Complain About Credit Card Issues - Post #1

If you are having a dispute with your credit card company, try and resolve it with the credit card company first.  If that doesn’t work, you probably want to file a complaint with the federal agency responsible for enforcing consumer credit law for your credit card company.  The agency responsible varies based on the type […]

Citibank ATM Breach

Hackers broke into Citibank’s ATMs inside 7-Eleven stores earlier this year and stole customers’ PIN codes.  The hackers netted millions of dollars. The thieves were able to access the PIN numbers by attacking the back-end computers responsible for approving the cash withdrawals.  Hackers are targeting the ATM system’s infrastructure, which often uses Microsoft’s Windows operating system.  It’s unclear […]

Innovis Credit Report

In addition to the big 3 credit reporting agencies (Experian, Equifax & Trans Union), there exist some small credit bureaus.  You should check your credit reports with the smaller credit bureaus as well as with the big 3.  Innovis is an example of one of the smaller credit bureaus.  You can request your Innovis credit […]